Privacy Policy
Last updated: 28 February 2026
1. Introduction
SafeNet Creations ("we", "our", "us") is committed to protecting the privacy of visitors to safenetcreations.com and users of our digital marketing, web development, and AI services. This Privacy Policy explains how we collect, use, and safeguard your information.
2. Information We Collect
Information you provide
- Name, email, phone number when you submit a contact or quotation form
- Business name and website URL for audit requests
- Messages sent via WhatsApp, email, or our contact form
Information collected automatically
- Device type, browser, operating system
- IP address and approximate location (city-level)
- Pages visited, time on site, referral source (via Google Analytics 4)
3. How We Use Your Information
- To respond to your enquiries and provide requested services
- To send project updates and deliverables
- To improve our website performance and user experience
- To send occasional marketing communications (only with your consent)
4. Data Sharing
We do not sell your personal data. We may share information with trusted third-party service providers (e.g. Google Analytics, Firebase, EmailJS) solely for the purpose of delivering our services. All third-party providers are bound by their own privacy policies.
5. Cookies
Our website uses essential cookies for functionality and analytics cookies (Google Analytics 4) to understand site usage. You can disable cookies in your browser settings at any time.
6. Data Security
We use industry-standard security measures including HTTPS encryption, Firebase security rules, and regular security audits to protect your data.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years.
9. Sri Lanka Data Protection
We comply with applicable Sri Lankan data protection laws, including the Personal Data Protection Act No. 9 of 2022. For enquiries regarding your data, contact us at info@safenetcreations.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: info@safenetcreations.com
Phone: +94 705 66 77 55
Address: Dutch Road, Jaffna, Northern Province, Sri Lanka