Privacy Policy
Last updated: 28 February 2026
1. Introduction
SafeNet Creations ("we", "our", "us") handles client and visitor information with care. This policy explains what we collect, why we collect it, how it is used, and the safeguards we apply when you contact us, request a quotation, or engage our services.
2. Information We Collect
Information you provide
- Name, email, phone number when you submit a contact or quotation form
- Business name and website URL for audit requests
- Messages sent via WhatsApp, email, or our contact form
Information collected automatically
- Device type, browser, operating system
- IP address and approximate location (city-level)
- Pages visited, time on site, referral source (via Google Analytics 4)
3. How We Use Your Information
- To respond to your enquiries and provide requested services
- To send project updates and deliverables
- To improve our website performance and user experience
- To send occasional marketing communications (only with your consent)
4. Data Sharing
We do not sell personal data. We may share limited information with trusted service providers (for example Google Analytics, Firebase, or EmailJS) only where it is necessary to operate the website, respond to enquiries, or deliver the agreed service.
5. Cookies
Our website uses essential cookies for functionality and analytics cookies (Google Analytics 4) to understand site usage. You can disable cookies in your browser settings at any time.
6. Data Security
We use industry-standard security measures including HTTPS encryption, Firebase security rules, and regular security audits to protect your data.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
8. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years.
9. Sri Lanka Data Protection
We comply with applicable Sri Lankan data protection laws, including the Personal Data Protection Act No. 9 of 2022. For enquiries regarding your data, contact us at info@safenetcreations.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time as our services, legal obligations, or delivery tools change. Material revisions will be reflected on this page with an updated revision date.
11. Contact Us
For privacy questions, data access requests, or corrections, contact us at:
Email: info@safenetcreations.com
Phone: +94 705 66 77 55
Address: 354 Stanley Road, Jaffna, Northern Province, Sri Lanka