Start with a properly configured Business App, add official API workflows, or build grounded AI and integrations. Every automation package includes a defined path back to people when the workflow reaches its limit.
SafeNet package ladder
Prices are in LKR. “From” packages are finalised after integrations, workflows and acceptance requirements are documented.
Small teams that need a properly configured WhatsApp Business App without API automation
Setup
LKR 25,000
Ongoing
No monthly SafeNet fee
WhatsApp Business App profile, catalogue, greeting, away message, quick replies, labels, click-to-chat and staff walkthrough; this is not API automation.
Businesses ready for structured lead capture, menus and FAQ automation on one number
Setup
LKR 75,000
Ongoing
LKR 15,000 / month
One business number, official API onboarding, lead capture, menu and FAQ automation, human handoff, website CTA, up to five template submissions and monitoring.
Sales and support teams that need grounded answers, qualification and one connected workflow
Setup
LKR 150,000
Ongoing
LKR 35,000 / month
Grounded AI knowledge base, Sinhala, Tamil and English support, lead qualification, one quote or booking workflow, one standard integration, analytics and human handoff.
Teams that need multiple workflows, system integrations and controlled acceptance testing
Setup
From LKR 300,000
Ongoing
From LKR 65,000 / month
Multiple workflows, CRM or commerce integrations, team routing, custom reporting, staging and acceptance testing.
Organisations with multiple numbers, business units, custom systems or advanced security needs
Setup
Custom quote
Ongoing
Custom quote
Multiple numbers or business units, ERP or custom integrations, high-volume design, advanced security and negotiated support.
Designed for safe handoff
We define what the workflow may answer or collect, where it must stop, and who owns the next step. Capabilities vary by package and approved source material.
Approved menus and FAQs, lead details, quote or booking steps, status prompts and routing rules documented in the scope.
Exceptions, sensitive decisions, complaints, unusual requests and anything outside the approved knowledge or workflow move to your team.
Source content, permissions, integrations, template status, fallback behaviour and acceptance tests are reviewed before production access.
Monitoring, analytics, content updates and workflow changes depend on the selected package and the written monthly support scope.
Target dates are confirmed only after readiness, approvals and integration access are understood.
Confirm the use cases, business number, message volume, content owners, languages and human-handoff team.
Prepare the official account path, number connection, templates, opt-in evidence and required provider access.
Configure approved replies and workflows, connect scoped integrations, and test them in a controlled environment.
Run agreed test cases, train staff on handoff, enable production access and monitor the launch scope.
This Lanka Learning demo illustrates a workflow SafeNet can adapt for tuition centres, institutes and service teams: structured replies, editable content, enquiry tracking and staff handoff. The production architecture and exact inclusions are confirmed in the selected package scope.
This silent screen recording demonstrates a sample education workflow: a customer opens WhatsApp, chooses an enquiry path, reads structured institute information, submits contact details and reaches a staff-handoff step. It illustrates the user experience only; production scope, languages, integrations and approvals are confirmed for each client.
The demo shows how an institute can answer parents in the language they use, including practical Sinhalish messages.
Staff can update greetings, menu options, class details, fees, LMS notes and handoff messages without changing code.
Every enquiry can be saved with status, notes, follow-up dates and a clear path to move the chat to a human staff member.
The same template can be deployed with Meta WhatsApp Cloud API, Firebase Hosting, Functions and Firestore.
Business App
Small teams that need a properly configured WhatsApp Business App without API automation
API automation
Businesses ready for structured lead capture, menus and FAQ automation on one number
A reliable WhatsApp workflow needs clear boundaries, owners and acceptance checks. These items are documented before production access is enabled.
Yes. SafeNet uses the demo as a reusable template for tuition centres, schools and training institutes, then changes the brand, class details, fees, language rules, staff handoff and Firebase project for the client.
Not for Business App Essentials or a structured API Automation Starter workflow. AI Sales & Support adds a grounded knowledge base when the institute needs more flexible Sinhala, Tamil and English answers.
The demo shows an editable-content pattern. Admin editing, permissions and the exact update workflow are confirmed in the written project scope because they depend on the selected package and architecture.
These pages help prospects understand the package, check readiness and move from the public demo to a real WhatsApp Cloud API deployment.
This demo shows one possible clinic workflow; it is not a separate clinic-only package. Clinics can choose any of the five SafeNet packages below, from manual Business App setup to AI, integrations and multi-location scope. Medical advice always stays with clinic staff.
Not sure which clinic package fits? Ask on WhatsAppHosted demo
Built as a reusable SafeNet template, connected to Firebase Hosting and ready to adapt for real clinic brands.
All clinic package options
The public demo illustrates capabilities. Your selected package controls the actual automation, language, integration and support scope.
Business App Essentials
LKR 25,000 one-time
Manual Business App setup, quick replies, labels and staff walkthrough — no API bot.
API Automation Starter
LKR 75,000 setup + LKR 15,000 / month
Structured appointment enquiries, clinic FAQs, lead capture and staff handoff.
AI Sales & Support
RecommendedLKR 150,000 setup + LKR 35,000 / month
Grounded EN · TA · SI answers, qualification and one booking or quote workflow.
Integrated Automation Pro
From LKR 300,000 setup + From LKR 65,000 / month
Multiple workflows, team routing and scoped clinic-system or CRM integrations.
Enterprise
Custom quote
Multi-location, multi-number or advanced governance and integration requirements.
Patients can ask about bookings, clinic hours, doctor availability and follow-up steps before staff take over.
The demo shows structured replies for consultation types, estimated fees, documents to bring and common clinic questions.
Reply content can be prepared for the languages your patients actually use, including simple WhatsApp-style wording.
Medical advice stays with the clinic team. The bot handles basic information and routes important messages to humans.
The public demo uses generic sample content only. A real clinic deployment requires an agreed data path, access rules, retention policy and staff responsibilities before production data is enabled.
No. The clinic bot is scoped for appointment requests, service information, preparation notes and staff handoff. Medical questions are routed to the clinic team.
The public demo illustrates editable content. The production editing workflow and staff permissions are included only when they are documented in the selected package scope.
Compare the clinic-specific service page with the main WhatsApp automation, local visibility and SEO information.
Separate public voice-note demo
The automated demo at +1 (555) 318-2381 is separate from SafeNet's main staff number and from the five packages above. Review the recording and data notice before opening WhatsApp; production voice workflows are scoped separately.
View the voice-note demoBusiness App Essentials configures the standard WhatsApp Business App for staff to use manually. API Automation Starter and higher packages connect an official API workflow for automated menus, lead capture and human handoff.
The workflow is designed to hand the conversation to a designated person or team. We agree the handoff rules, operating hours and escalation path during scoping; the bot is not presented as a replacement for human judgement.
AI Sales & Support includes grounded Sinhala, Tamil and English support. Language scope for other packages is confirmed from the menus, templates and content supplied for the project.
Meta prices applicable delivered messages according to recipient market and message category. Its rate card may include free or discounted windows and volume tiers, but eligibility, rates, categories and policies can change. SafeNet confirms the official current rate card and any separate provider fees during scoping.
Unless included in a written proposal, exclusions are Meta messaging charges, selected inbox or BSP subscriptions, AI model usage, cloud hosting, paid third-party tools or integrations, taxes and currency-conversion differences.
Timing depends on Meta onboarding, content readiness, integrations and acceptance testing. We confirm the implementation stages and target dates in the written scope before work starts.
Yes, where the target system offers a suitable API or supported integration path. AI Sales & Support includes one standard integration; more complex or multiple integrations are scoped under Integrated Automation Pro or Enterprise.
Storage, access, retention and regional requirements are agreed for the selected architecture. SafeNet documents the data path and permissions before production access is enabled.
Evidence before promises
Check our registration reference, delivery locations, language options, published price limits, and public project evidence before you enquire.
Our proof rule
We show published scope and inspectable work. We do not publish invented ratings, awards, rankings, or outcome guarantees.
Company identity
PV 00344724
Sri Lanka registration reference published in our terms, footer, and Trust Centre.
Delivery base
Jaffna HQ
Colombo coordination and remote delivery are available across Sri Lanka.
Language options
English · Tamil · Sinhala
Each service page states its included language scope. Translation, extra languages, and human review are separate unless the package says otherwise.
Published scope
Review all five WhatsApp packages
Prices, capacity limits, exclusions, dependencies, and separately billed costs are shown before enquiry.
Inspect a synthetic clinic enquiry, appointment-request and staff-handoff workflow. It is not a client deployment or proof of live WhatsApp API delivery.
Open the workflow demoPublic scopeReview the current published prices, delivery limits, exclusions, dependencies, and separately billed items for this service.
Compare published scopeCompany detailsReview our registration reference, Jaffna HQ address, Colombo coordination, public contact paths, policies, and company profile links.
Check company detailsShare the business type, likely message volume, languages and preferred package. We’ll review the requirements and confirm the scope in writing.
Start the project scope